Program Coordinator Job Description
Working Wheels provides affordable, reliable transportation to local families in need. We do this through two programs: the Vehicle Purchase Program and the Vehicle Repair Program. For the Vehicle Purchase Program, we repair and refurbish donated cars and sell them for an affordable price to working families. For the Vehicle Repair Program, we offer deeply discounted vehicle repairs for people who cannot afford to repair a vehicle they already own. We offer these programs because we know that a dependable car opens the doors to education, employment, access to healthcare, and an improved quality of life.
Working Wheels seeks a full-time, detail-oriented professional who balances excellent communication and time-management skills with compassion and a commitment to serving our participants and their families. We are seeking someone with the cultural competency and experience needed to effectively welcome all clients, particularly communities of color, to our services. Bilingual (Spanish / English) candidates are strongly encouraged to apply.
Duties and Responsibilities:
Coordinate the Vehicle Purchase Program
Manage the application process, conduct program participant orientations, complete sale transactions, coordinate warranty repairs, communicate with partner agency liaisons and case managers, send out and collect surveys, and evaluate the success of the program
Coordinate the Vehicle Repair Program
Manage the application process, conduct program participant orientations, coordinate with tow companies and repair shops, send invoices to program participants and collect payments, send out and collect surveys, and evaluate the success of the program
Conduct vehicle retail sales
Prepare vehicles for sale to the public, take photos of the vehicles, list vehicles for sale online, respond to inquiries, organize appointments for potential buyers, complete the sale transactions, organize and compile the DMV paperwork
Other duties as assigned
Full-Time, 35 hours per week
Marketing and Administrative Director
Education: Bachelor’s degree or equivalent combination of education, training, and experience
Experience: 3 years of related experience
Language: Ability to speak Spanish a plus
Personal: Proficiency with Microsoft Excel, Microsoft Word, Google Drive, Gmail; ability to manage multiple tasks; attention to detail; ability to respond appropriately to changing situations; great communication skills, both oral and written; ability to work independently and as a team member; commitment to organization’s goals regarding quality, productivity and customer service; commitment to the mission and philosophy of Working Wheels; demonstrated commitment to equity and inclusion; a safe driving record and valid NC driver’s license.
Vision, Hearing and Speaking: Ability to read and analyze data and to communicate with staff and the public daily via telephone and in person.
Agility and Dexterity: Ability to input and retrieve data daily; required to perform written communication and use office equipment necessary to the fulfillment of job duties (computer, printer, telephone, calculator, copy machine); may be required to stand for long periods of time; required to operate an automobile on a regular basis.
Mental: Ability to read, comprehend, and analyze data.
Salary and Benefits:
$18.50 per hour + $450 monthly medical stipend, 3% retirement match, and $750 per year in professional development
Submit cover letter and resume by email to: firstname.lastname@example.org
Subject: Program Coordinator – Your Last Name
No phone inquiries, please.
- January 10 – Begin reviewing resumes/cover letters
- January 17-21: Interviews
- Late January: Final candidate selected and offered position
- Early February: Start date
Working Wheels does not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, handicap or disability, sex or gender, sexual orientation, military or veteran status, or any other characteristic protected under federal, state, or local law.