Program Coordinator Job Description
Organization Overview
Working Wheels provides affordable, reliable transportation to local families in need. We do this
through two programs: the Vehicle Purchase Program and the Vehicle Repair Program. For the
Vehicle Purchase Program, we repair and refurbish donated cars and sell them for an affordable price
to working families. For the Vehicle Repair Program, we offer deeply discounted vehicle repairs for
people who cannot afford to repair a vehicle they already own. We offer these programs because we
know that a dependable car opens the doors to education, employment, access to healthcare, and an
improved quality of life.
Position Overview
Working Wheels seeks a full-time, detail-oriented professional who balances excellent communication
and time-management skills with compassion and a commitment to serving our participants and their
families.
We are seeking someone with the cultural competency and experience needed to effectively welcome
all clients, particularly communities of color, to our services. Bilingual (Spanish / English) candidates
are strongly encouraged to apply.
Duties and Responsibilities:
● Coordinate the Vehicle Purchase Program
Manage the application process, conduct program participant orientations, complete the
transactions, coordinate warranty repairs, communicate with partner agency liaisons and case
managers, send out and collect surveys, and evaluate the success of the program
● Coordinate the Vehicle Repair Program
Manage the application process, conduct program participant orientations, coordinate with tow
companies and repair shops, send invoices to program participants and collect payments,
send out and collect surveys, and evaluate the success of the program
● Other duties as assigned
Status: Full-Time, 35-40 hours per week
Responsible to: Executive Director
Salary and Benefits
● $20.10 per hour
○ Fluent Spanish speakers will earn up to an additional $1 per hour
● Benefits
- ○ $450 monthly medical stipend
○ 3% retirement match
○ $750 per year in professional development
○ 12 paid holidays per year
○ 10 days of paid time off (PTO) year 1, 15 days for year 2, 20 for 3, and 25 for year 4.
Your birthday is an extra day of PTO – treat yourself!
Qualifications
Education: Bachelor’s degree or equivalent combination of education, training, and experience
Experience: 3 years of related experience
Language: Ability to speak Spanish a plus
Personal: Proficiency with Microsoft Excel, Microsoft Word, Google Drive, Gmail; ability to manage
multiple tasks; attention to detail; ability to respond appropriately to changing situations; great
communication skills, both oral and written; ability to work independently and as a team member;
commitment to organization’s goals regarding quality, productivity and customer service; commitment
to the mission and philosophy of Working Wheels; demonstrated commitment to equity and inclusion;
a safe driving record and valid NC driver’s license.
Vision, Hearing, and Speaking: Ability to read and analyze data and to communicate with staff and
the public daily via telephone and in person.
Agility and Dexterity: Ability to input and retrieve data daily; required to perform written
communication and use office equipment necessary to the fulfillment of job duties (computer, printer,
telephone, calculator, copy machine); may be required to stand for long periods of time; required to
operate an automobile on a regular basis.
Mental: Ability to read, comprehend, and analyze data.
How to Apply:
Submit cover letter and resume by email to: info@workingwheelswnc.org
● Subject: Program Coordinator – Your Last Name
● In your cover letter:
○ Tell us how you heard about the position.
○ Make the connection between your job experience and what we are looking for.
○ Tell us why you are interested in the job.
○ Tell us about your commitment to communities of color, racial equity, and/or experience
within Black and/or Spanish-speaking communities in North Carolina.
No phone inquiries, please.
Intended Timeline:
● Sept 29 – Begin reviewing resumes/cover letters
● Oct 2-13 : Interviews
● Oct 13: Final candidate selected and offered position
Working Wheels does not discriminate on the basis of race, color, national or ethnic origin, ancestry,
age, religion or religious creed, handicap or disability, sex or gender, sexual orientation, military or
veteran status, or any other characteristic protected under federal, state, or local law.